Customised Solution Group(CSG)

Technical Preventative Maintenance & Servicing is our Core Business to our clients with an objective to become a Leading Technical Market leader in Technical Equipment Service & Support. In an extremely touch and competitive Customer service market, CSG has not only survived but we have flourished and grown (by 53% per annum) for what we believe are a number of reasons:

o        The CSG work ethic is “Assess prevent & improve”. The key component our “Multi” tasking certified Technical/ Electrical/ Engineers supported by a tasked managed labour force.  Giving our clients access to multiple trade services personal on demand from start to finish.  Our people share the same vision 27 in house Tradesman & labour force.

o        Personal service. Contact ability & accountability on most occasions, customers can talk directly to a officers of the company or to a real person without going through to a message selection service “Press 1, Press 2. All our mobile Technicians & communications Network are on 24 hours service call out, with a return response in 24 hour critical.

o        We avoid “Corporate fat” that exists in many large organizations. Despite becoming a very large Organization of Technical & Engineering supply.

o        Our business platform is based on Service & Technical resource of logistics mobile Workshops that can be relocated in majority of locations in the North Island for on site Repair & Maintenance, Giving our clients the security for capacity projects Technical/ Electrical/ Engineering Equipment Service & Preventative Maintenance from a local Central Hub. Service on to a full workshop based in Auckland .