NO HOT WATER - ELECTRIC HOT WATER HEATERS

Yes… It always happens at the worst possible time. Jump into the Monday morning shower and the water temperature changes rapidly from luke warm to cold and your mood moves with it.

What Is Happening?

It could be one of the following if it is "Out of the Ordinary":

The Power Supply

Your power provider may have a problem with the power supply to your hot water cylinder.

Your power supply company controls the electricity to your hot water heater. This is called "Controlled Tariff" or "Ripple Control". This is used to cut off the power to your hot water heater at peak load times. After you get over your cold shower, and in all cases when you have no hot water, it is worth while to first contact your power provider and request a tariff control check as it may be a fault which they are responsible for. This check may save the cost of a plumber call out charge. (Who may inform you there is no fault with your hot water heater).

Your Hot Water Heater

There may be a fault with the heating element, thermostat or tempering valve, if there is one fitted.

If you have confirmed from your power provider that it is not a power supply problem then there is a strong chance that the fault is with the hot water heater element, thermostat or tempering valve (if installed). It is now time to contact a registered plumber to discuss the best options to help you solve your problem.

Please Note: Sometimes a registered electrician may be required, our registered plumbers will be able to organise this for you.

Guests Staying

Extra load has been placed on the hot water supply though guests staying.

An all too common reason for a lack of hot water. If chosen and installed correctly, domestic water heaters are suitable for most family situations but will have difficulty providing for a high demand of hot water over a short period of time. E.g. More than three or four showers in 30 minutes. If guests are staying for an extended time then it would be wise to think about how your hot water is used and work around times of high demand.

It may be one of the following if you have been experiencing problems on a "Regular Basis":

1. The water heater may not be of sufficient size for the households needs.

This problem is similar to having guests stay however there are some options worth discussing with a registered plumber.

Upgrading to a water heater with a capacity more suitable to your requirements.

Installing flow restrictors in the showers will substantially increase the amount of hot water available.

Installing a tempering valve will not only keep your hot water at a safe 55°C but will extend the amount of hot water you have stored.

2. Excessive discharge from the relief valves or leaking taps or plumbing.

Contact a registered plumber if you have any leaking taps or excessive water discharging from your hot water cylinder over flow pipe. Both of these problems can cost between $5.00 to $10.00 per month in extra electricity charges.